Questions
Can I use ClickScan yet?
Not yet. ClickScan is in final testing and everything on this site is coming soon. Leave your details on the contact page and we'll tell you the day it opens.
Who is this for?
Anyone with something exposed online: freelancers and agencies checking clients, startups and SMEs without a security team, enterprise teams wanting lightweight external monitoring, and bug-bounty researchers doing fast recon on authorized targets.
Do I need to be technical?
No. Reports are written in plain language — what you have, how serious it is, and exactly what to do. No CVSS jargon in the main view, and where a fix means publishing a DNS record we write the record out for you, already filled in with your domain.
What's an "organization"?
A flexible group of assets — not necessarily your company. Create one per client, project, brand or environment, invite the right people with roles, and share assets, scans and reports within it. It's included by default.
How do I sign in?
With a one-time code emailed to you. There are no passwords to remember or reset.
What does it cost?
Pay-as-you-go credits — no subscription and no per-seat fee. New accounts get free starter credits; recurring scans are discounted; PDF exports and higher volumes come with paid credits. Final packages are set in the app at launch.
Do my credits expire?
Credits you pay for don't expire. Free credits — starter, referral and goodwill grants — expire twelve months after they're granted, and are always spent before the ones you paid for. We warn you before any expire.
Can I scan any website?
Passive checks (like TLS and email) run on public data. For active checks you confirm you're authorized to test the target; for certain checks — the deeper ones, such as open ports and vulnerability scanning — we also ask you to prove the asset is yours, using whichever suits it: a DNS TXT record, a file at /.well-known/, a code emailed to an address at the domain, a callback from the IP, or reverse DNS. Exactly which checks require proof is subject to change as we add them.
What happens if a scan fails, or finds nothing to test?
You get the credits back. A scan that fails is refunded automatically, and a check that couldn't test anything — a spoofing test against a domain that receives no email, say — is graded "not applicable" and refunded rather than being passed off as a good result.
Can I put my own logo on the reports?
Yes. Agencies and consultants can brand the PDF reports per workspace with their own logo and colour. Submissions are reviewed before they go live, and a small "powered by ClickScan" line stays on the page.
Are there limits on how much I can scan?
Light ones, to keep scans reliable and gentle on the systems you test: by default up to 2 scans against the same host at once, and up to 200 queued across your account. Beyond that you are limited only by your credit balance. Trying to bypass these limits — or pointing the scanners at our own systems — is not allowed.
